Description

7 QC Tools & Cost of Poor Quality (COPQ)

Master Foundational Quality Techniques to Identify Problems, Drive Improvement, and Quantify Impact

In any organization, unaddressed problems and quality failures have a direct and significant financial impact. Understanding both the tools for problem-solving and the true cost of poor quality is essential for continuous improvement. This concentrated course provides a practical introduction to the Seven Basic Quality Control (QC) Tools and the concept of Cost of Poor Quality (COPQ), empowering you to effectively identify issues, analyze root causes, and articulate the business case for quality initiatives.

What You Will Learn

By the end of this course, you will be able to:

  • Identify the 7 Basic QC Tools and understand the specific purpose and application of each.

  • Distinguish between Prevention, Appraisal, and Failure Costs (COPQ) within an organization.

  • Select the Appropriate QC Tool for different problem-solving scenarios, from data collection to root cause analysis.

  • Quantify the Hidden Factory by recognizing and categorizing internal and external failure costs.

  • Create a Basic Problem-Solving Story by linking multiple QC tools to trace a problem from symptom to root cause.

  • Articulate the Financial Impact of quality issues to gain management support for corrective actions.

Course Curriculum

The course is structured into high-impact modules for rapid skill development:

  • Module 1: The Problem-Solvers Toolkit: An Overview of the 7 QC Tools

  • Module 2: The Language of Money: Understanding the Cost of Poor Quality (COPQ)

  • Module 3: Connecting Tools to Impact: Using Data to Drive Quality Decisions

Who Is This Course For?

This course is essential for professionals involved in production, quality, and continuous improvement, including:

  • Quality Engineers, Technicians, and Inspectors

  • Production and Manufacturing Supervisors

  • Process Owners and Improvement Team Members

  • Lean and Six Sigma Practitioners

  • Engineers and Managers seeking to quantify quality issues

Prerequisites

There are no formal prerequisites for this course. A basic familiarity with operational processes is helpful.

Course Features & Included Materials

  • Focused eLearning: Complete the 0.45 hours of practical content efficiently.

  • Practical Application: Learn through simple examples that demonstrate how each tool is used.

  • Quick-Reference Guides: Access downloadable summaries of the 7 QC Tools and the COPQ cost categories.

  • Certificate of Completion: Earn a verifiable, with a unique ID and QR code, soft-copy certificate issued via the QCI training portal. Validate your achievement anytime at https://pathshala.qcin.org/.

Enroll Today and Equip Yourself to Solve Problems and Reduce Costs!

Invest less than 30 minutes to master the essential tools that make quality issues visible and their financial impact clear. Drive data-based decisions that improve your bottom line.

For more information, please contact:

Rohit Varshney at rohit.varshney@qcin.org, Ph. 9773500376