Description

Introduction to Negotiation Skills

Master Core Techniques to Achieve Mutually Beneficial Outcomes in Any Situation

Negotiation is not just for business deals; its a fundamental skill used daily in professional and personal interactions to resolve differences and create value. Effective Negotiation is the strategic process of communicating to reach an agreement that satisfies the interests of all parties involved. This focused course provides a clear overview of the essential principles and techniques of negotiation, empowering you to approach discussions with greater confidence, prepare effectively, and achieve outcomes that build stronger relationships.

What You Will Learn

By the end of this course, you will be able to:

  • Define Negotiation and understand its role as a collaborative rather than confrontational process.

  • Differentiate Between Positions and Interests to uncover the real needs behind stated demands.

  • Apply the Four Key Stages of Negotiation: Preparation, Discussion, Proposal, and Agreement.

  • Utilize Core Techniques such as active listening, effective questioning, and assertive communication.

  • Identify Common Negotiation Styles and understand when to apply them.

  • Develop a Strategy for Creating Win-Win Outcomes that preserve relationships and maximize value.

Course Curriculum

The course is structured into targeted modules for immediate application:

  • Module 1: The Art and Science of Negotiation: Moving From Conflict to Collaboration

  • Module 2: The Negotiation Playbook: Core Stages and Communication Techniques

  • Module 3: Achieving Success: Strategies for Win-Win Outcomes and Relationship Building

Who Is This Course For?

This course is designed for any professional who needs to influence others and reach agreements, including:

  • Sales and Procurement Professionals

  • Project Managers and Team Leaders

  • Business Developers and Entrepreneurs

  • HR Professionals and Managers

  • Anyone involved in internal or external stakeholder discussions

Prerequisites

There are no formal prerequisites for this course. A willingness to reflect on personal communication styles is beneficial.

Course Features & Included Materials

  • Focused eLearning: Complete the 30 minutes of practical content efficiently.

  • Skill-Based Learning: Learn through relatable scenarios and actionable frameworks.

  • Quick-Reference Guide: Access a downloadable checklist for the four stages of negotiation and key techniques.

  • Certificate of Completion: Earn a verifiable, with a unique ID and QR code, soft-copy certificate issued via the QCI training portal. Validate your achievement anytime at https://pathshala.qcin.org/.

Enroll Today and Transform Your Ability to Influence and Agree!

Invest 30 minutes to unlock a critical skill for career and personal success. Gain the confidence to navigate discussions strategically and create agreements that everyone can support.

For more information, please contact:

Rohit Varshney at rohit.varshney@qcin.org, Ph. 9773500376