Description

Basic Definitions of Quality and Its Historical Developments

Explore the Evolution of Quality from Craftsmanship to Modern Management Systems

Understanding the fundamental principles of quality is the first step toward building a culture of excellence in any organization. The concept of Quality has evolved dramatically, from ancient craftsmanship to the sophisticated management systems of today. This concise and insightful course provides a foundational overview of the key definitions, landmark philosophies, and historical milestones that have shaped the modern quality movement, giving you the essential context to appreciate and apply quality principles effectively.

What You Will Learn

By the end of this course, you will be able to:

  • Define Quality from multiple perspectives, including conformance to requirements, fitness for use, and meeting customer expectations.

  • Trace the Historical Evolution of quality, from inspection-based approaches to Total Quality Management (TQM).

  • Identify Key Quality Pioneers and their foundational contributions, such as Deming, Juran, and Crosby.

  • Distinguish Between Core Concepts such as Quality Control (QC), Quality Assurance (QA), and Quality Management Systems (QMS).

  • Understand the Shift in Focus from detecting defects to preventing them through process improvement.

  • Articulate the Basic Cost of Quality and the importance of getting things right the first time.

Course Curriculum

The course is structured into three focused modules for rapid comprehension:

  • Module 1: What is Quality? Exploring Foundational Definitions and Concepts

  • Module 2: A Journey Through Time: The Historical Evolution of Quality Management

  • Module 3: From Inspection to Excellence: The Legacy of Quality Gurus and Modern Systems

Who Is This Course For?

This course is ideal for anyone beginning their journey in quality management or seeking a refresher on its origins, including:

  • New Quality Assurance and Control Personnel

  • Production and Operations Staff

  • Engineering and Business Students

  • Any professional involved in process improvement or organizational excellence initiatives

Prerequisites

There are no prerequisites for this course. It is designed as an introductory overview for all learners.

Course Features & Included Materials

  • Microlearning Format: Complete the essential 0.30 hours (18 minutes) of content quickly for immediate understanding.

  • Foundational Knowledge: Gain a clear, big-picture view of the principles that underpin all quality initiatives.

  • Quick-Reference Timeline: Access a downloadable infographic of key milestones and quality pioneers.

  • Certificate of Completion: Earn a verifiable, with a unique ID and QR code, soft-copy certificate issued via the QCI training portal. Validate your achievement anytime at https://pathshala.qcin.org/.

Enroll Today and Build a Solid Foundation for Quality Excellence!

Invest less than 20 minutes to understand the principles and history that drive modern quality practices. Gain the contextual knowledge to become a more effective contributor to your organizations quality goals.

For more information, please contact:

Rohit Varshney at rohit.varshney@qcin.org, Ph. 9773500376