Webinar on Cost of Quality in Manufacturing
Understand, Measure, and Reduce the Hidden Costs That Impact Your Bottom Line
In manufacturing, quality is not just about compliance – it is a direct driver of profitability. The Cost of Quality (COQ) framework provides a powerful approach to quantifying the financial impact of quality-related activities and failures. This focused webinar is your concise guide to understanding the four classic categories of quality costs: prevention, appraisal, internal failure, and external failure. By focusing on practical examples and industry insights, you will gain the knowledge to identify hidden costs, make data-driven decisions, and implement strategies that reduce waste, improve customer satisfaction, and enhance your organization's financial performance.
What You Will Learn
By the end of this webinar, you will be able to:
- Define the Cost of Quality and understand its strategic importance in manufacturing operations.
- Distinguish the Four COQ Categories: Prevention Costs, Appraisal Costs, Internal Failure Costs, and External Failure Costs.
- Identify Hidden Quality Costs in your manufacturing processes that often go unmeasured (e.g., rework, scrap, downtime, expediting, warranty claims).
- Measure and Track COQ using practical metrics, data collection methods, and simple reporting frameworks.
- Analyze COQ Data to pinpoint root causes of poor quality and prioritize improvement initiatives.
- Apply the COQ Framework to build a business case for quality investments and demonstrate return on investment (ROI).
- Implement Reduction Strategies that optimize the balance between prevention/appraisal costs and failure costs.
Course Curriculum
The webinar is structured into focused segments, designed for maximum learning in a condensed format:
- Introduction to Cost of Quality: Definitions, History, and the Business Case for COQ
- Deep Dive into the Four Categories: Prevention, Appraisal, Internal Failure, and External Failure with Manufacturing Examples
- Measuring and Analyzing COQ: Data Collection Methods, Key Metrics, and Interpretation
- Strategies to Reduce Cost of Quality: Practical Approaches and Industry Case Studies
Who Is This Webinar For?
This webinar is essential for manufacturing professionals seeking to understand and optimize the financial impact of quality, including:
- Quality Managers and Quality Engineers
- Manufacturing Managers and Production Supervisors
- Operations Managers and Plant Managers
- Cost Accountants and Financial Analysts
- Continuous Improvement and Lean Six Sigma Practitioners
- Senior Leadership seeking to link quality to profitability
Prerequisites
There are no formal prerequisites for this webinar. It is designed for professionals at all levels who want to understand the financial dimensions of quality in manufacturing.
Webinar Features
- Focused & Efficient Learning: Gain essential COQ knowledge in a time-efficient webinar format.
- Practical Examples: Learn through real-world manufacturing scenarios and industry case studies.
- Expert-Led Session: Benefit from insights shared by experienced quality and manufacturing professionals.
- Interactive Q&A: Participate in a dedicated question and answer session to address your specific challenges.
- Certificate of Awareness: Earn a verifiable soft-copy Certificate of Awareness, with a unique ID and QR code. Attendance during the Program is crucial to achieve the Certificate.
Enrol Today and Transform Quality from a Cost Center to a Profit Driver!
Uncover the hidden opportunities in your manufacturing processes. Gain the insights to measure, analyze, and reduce the cost of quality – improving both compliance and your bottom line.
For more information, please contact:
Rohit Varshney at rohit.varshney@qcin.org or call +91 97735 00376.