Course Highlights

Explore the Foundational Theories that Shaped Modern Quality Management


The evolution of quality management is a rich tapestry woven from the groundbreaking ideas of visionary thinkers. Understanding the philosophies and principles of the Quality Gurus provides the essential historical and conceptual foundation for all modern quality systems, from TQM and Lean to Six Sigma. This comprehensive course takes you on a journey through the seminal ideas of Deming, Juran, Crosby, Ishikawa, and other luminaries, empowering you to understand the "why" behind the "what" of quality practices.


What You Will Learn

By the end of this course, you will be able to:

  • Identify the major Quality Gurus and their unique contributions to the field.

  • Compare and contrast the core philosophies of Deming, Juran, and Crosby.

  • Understand foundational concepts such as Demings 14 Points, Jurans Quality Trilogy, and Crosbys "Zero Defects."

  • Trace the evolution of quality thinking from inspection to strategic management.

  • Recognize the practical application of guru principles in todays quality systems and standards.

  • Articulate the profound impact of these thinkers on organizational leadership and culture.


Course Curriculum

The course is structured into detailed modules for a deep conceptual understanding:

  • Module 1: The Pioneers of Quality: Early Thinkers and Statistical Foundations

  • Module 2: The Trinity of Quality: Deming, Juran, and Crosby

  • Module 3: Expanding the Philosophy: Ishikawa, Feigenbaum, and Taguchi

  • Module 4: Synthesis and Legacy: Integrating Guru Principles into Modern Practice


Who Is This Course For?

This course is designed for anyone seeking a deep conceptual understanding of quality management, including:

  • Quality Managers, Engineers, and Professionals

  • Continuous Improvement and Lean Six Sigma Practitioners

  • Operations and Business Leaders

  • Academics and Students in Business or Engineering

  • Anyone preparing for professional quality certification exams


Prerequisites

There are no formal prerequisites for this course. An interest in management theory and history is beneficial.


Course Features & Included Materials

  • Comprehensive eLearning: Complete 4 hours of engaging, concept-focused instruction.

  • Comparative Analysis Charts: Downloadable guides to compare guru philosophies and principles side-by-side.

  • In-Depth Biographical Profiles: Detailed explorations of each gurus life and work.

  • Concept Summaries: Clear explanations of key theories like PDCA, the Cost of Quality, and Company-Wide Quality Control.

  • Certificate of Completion: Earn a verifiable, with a unique ID and QR code, soft-copy certificate issued via the QCI training portal. Validate your achievement anytime at https://pathshala.qcin.org/.


Enroll Today and Discover the Intellectual Roots of Quality Excellence!

Invest four hours to explore the ideas that revolutionized modern business. Gain the historical perspective and conceptual clarity that will make you a more thoughtful and effective quality leader.


For more information, please contact:

Rohit Varshney at rohit.varshney@qcin.org, Ph. 9773500376